For example, the site repeatedly lists what they are not responsible for, rather than how they can help. We couldn't find any information about the company's history. Moreover, we found mostly negative reviews on other sites, listing high service fees. The main saving grace for this company is its transparency. They do a good job of being straightforward with their policies. Again, because we recognized small businesses using this site, we feel that there must be some legitimacy to this online marketplace.
We recommend that you check to see if any local businesses you trust are listed as associates, to help you determine if you want to use Ticket Distributors as a market ticket broker. Overall, Ticket Distributors is upfront, with an informative, organized website. However, with a less-than-stellar track record for customer satisfaction and fees, they have room for improvement.
We hope to see positive changes in the future, especially with respect to service fees and customer support. They have been in business since While Ticket Network itself is not accredited with the Better Business Bureau, their parent company did have an "A" rating at the time of our review. Regarding customer service, the site lists several reviews new customers can read, most of which praise the company for excellent and speedy service.
You can sign up for email notifications of special deals and discounts. For questions, you can contact them via phone, mail, or email. To find contact information, click on the "Help Center" link. Concerning selection, Ticket Network offers the following choices of events:. Clicking on "Cities" takes you to a map, where you can click on any state in the continental United States and find out what's happening and when.
We recommend clicking on the "Deals" page to find out the latest in special prices and offers. At the time of this review, we found an offer for the TicketMobile Club. Signing up for this club allows buyers to receive texts with coupons and discounts, last minute deals, and upcoming events.
To sign up, just enter your phone number and zip code. You can unsubscribe at any time by replying, "STOP". Unfortunately, we were left with pretty serious concerns about Ticket Network. Although we weren't able to find any reviews on the BBB site for this business, there is an extensive history of customer service problems on the listing for their holding company, Ticket Software LLC.
Complaints range from poor communication to cancelled tickets less than 24 hours before an event. And, we were also very unhappy to see that there was an action taken against Ticket Network by the Federal Trade Commission back in , for misleading sales and marketing practices. We definitely feel that customers looking for event tickets will be in better hands with one of the more highly-ranked businesses in our review. Tickets Expert is an online marketplace for buying and selling tickets to various events.
Like similar companies, they are not a box office. Rather, they connect sellers and buyers. According to the website, they have no control over ticket prices, and some may be "above or below face value. According to their "FAQ" page, sometimes the company will "upgrade customers to slightly better tickets if they become available after placing an order". There is no information telling us how often this happens. We did find hundreds of positive reviews averaging up to four and a half stars, which initially encouraged us to do business with Tickets Expert.
The majority of these reviews were from customers who were pleased with their ticket-buying experience, praising the company for excellent service and ease of using the website. However, while we did not find an individual entry for this company with the Better Business Bureau, we did find a listing for their parent company, Ticket Software LLC. Although their rating was an "A" at the time of our review, there were hundreds of customer complaints about tickets that didn't arrive in time or that were cancelled less than a day before an event, leaving customers completely in the lurch.
We've seen the layout and policies on the Tickets Expert site before, just under a different name and with different colors. This raises a lot of red flags. We recommend reading their "Policies" page because like similar sites, the focus isn't on what they can do for the customer.
For example, if you purchase an E-ticket, you must accept that the ticket won't be able to be printed until you receive an email with instructions. And if you don't receive that email, the buyer must contact the company, which translates to us as there is no follow-up on orders. Overall, the site sports a streamlined look and is easy to navigate. We hope that this company will take more ownership of the services they claim to offer and make - or continue to make - the improvements required by the FTC, so that customers can know that their ticket purchase is in reputable, trustworthy hands.
In the meanwhile, however, we suggest that your ticket purchase will be a better experience with a more highly-rated company. Online ticket markets act as brokers, connecting buyers and sellers to one another. There is usually a service fee and the vendors - not the marketplace - set the prices for the tickets.
Thus, choosing to use one of these services can result in more charges than one planned, so it's important to know which ones are trustworthy. As you decide which service to use to get those coveted concert tickets, front-row seats to the hottest new musical, or entry to the playoffs for your favorite sports team, you should be looking at the pros and cons of each company. Keep in mind these categories:. We hope these reviews help you find the tickets that you're looking for!
Travis Loftus with Ticket King says that while tickets are only available on the secondhand If you're looking to trade the markets actively, you'll probably want to pay more attention to your broker's trading platform. Unlike buy-and-hold investors who don't need to get the best price every Unlike buy-and-hold investors - who access the market infrequently - day traders need to optimize Here's why they like these Since you're interested in Ticket Brokers, here are some other reviews you might find interesting.
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Regardless of the sport you're into, all of them require some sort of gear in order to participate. This built-in database helps end users resolve straightforward issues on their own, minimizing the number of inbound service requests your team receives.
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Toggle navigation. Developer Portal FAQ. Point of Sale Free cloud based inventory management with direct distribution to over a dozen marketplaces.
Sync Center A next generation cloud based auto up loader, fully integrated with our Point of Sale. Sign Up Ticket Utils creates ticket broker software that expands your distribution, automates your business and increases your sales.
Ticketmaster Integration List your resale tickets direct to Ticketmaster and its resale exchanges for professional football, hockey and basketball at no extra cost. A Trusted Solution with Data Integrity. POSNext 2. It also has a nicely designed mobile interface and we have no issues with response time when loading our inventory on our mobile devices. It's super convenient to be able to manage and adjust our prices on the go.
We are impressed by the quick response rate to our update or fix requests and it has been great to see the improvements made in the past year that we've been using it. You are no longer tied to the server in your office, vacation hold is a thing of the past and the mobile has virtually the same functionality as the desk top version. Dana R.
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